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Online Services

Patient Access

Online Appointments,  Repeat Prescriptions and Access to Medical Records 

We are delighted to be able to offer you the facility to book, cancel and confirm  appointments with your doctor online, also to order your repeat prescriptions with ease as your up to date prescription list appears online for you.  You just need to tick the relevant repeat medication you require. You can also request certain information regarding your medical records including immunisation history, allergies and alerts .To register for this service just follow the simple steps below.


    • You need to visit Liverpool House Surgery in person with photo identification e.g. a passport or a photo driving licence to request access to "Patient Access" .  Before giving access to any online service, NHS England recommends that you verify the identity of the requestor and ensure they understand their role in keeping personal information secure

    • A very simple registration form will need to be completed and signed and a copy will scanned into your records.

    • Your request for Patient Access will be processed and your details printed within a few minutes. (Please note if you are a new patient this process may take up to a week).

    • Once you have your registration letter from us you can use the link below to access the Patient Access site  where you can register, commence booking appointments, order prescriptions and access your summary information (immunisations, allergies and alerts). 

This will take you to Patient Access website.  Click onto the green "Register" box and just follow the instructions using the details you have received from Liverpool House Surgery.


If you have any concerns or queries using this site please do not hesitate to contact us.

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordAccess your Clinical Record
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Keeping well over winter, how GP online services can help

It's important to look after yourself, especially over the winter months. The cold weather can be bad for your health, particularly in children, the elderly and for people with long-term health conditions such as diabetes or heart diseases. There are lots of things you can do to keep you and your family well this winter.

GP online services are available at Liverpool House Surgery to help people better manage their health this winter.

These services enable patients to book GP appointments and request repeat prescriptions via their computer, smartphone or tablet at a time that suits them, anywhere, anytime – 24 hours a day, seven days a week.

Patients who require repeat prescriptions can request these from the comfort of their own home, rather than venturing out in the cold or wet weather to drop their request off at the practice. You will also be able to review which medication you should be taking, the dosage and when it should be taken – helping to improve your understanding of your medication.

If you want to register for GP online services you will need to fill out a form at the practice and show two forms of ID one of which should have a photo (such as a UK passport or driving licence) and the other should have your address (such as a council tax bill). If you don’t have photo ID or anything with your address on it, it doesn’t mean you will not be able to use online services, our practice staff may be able to help.

To register for GP online services, drop in and ask us, or to find out more visit the NHS Choices website at





(Site updated 04/05/2017)

Contact Details

Liverpool House Surgery

Contact Telephone

01229 402630
03000 247 247
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website