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PRACTICE PATIENT LIST

Liverpool House Surgery's patient list has been temporarily closed.

New patients  will not be able to register at the surgery for the foreseeable future. 

Try the NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone, tablet or computer.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.

For more information go to www.nhs.uk/nhsapp.

 Sharing Your Health Records

"This practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research."

 If you do not want your identifiable patient data to be shared outside of the GP practice for purposes except their own care, they can register an opt-out with the GP practice. This is known as a Type 1 Opt-out. They should complete the form here and return to their GP practice.

 

 

Medical Records

 

Lancashire and South Cumbria has been chosen by NHS England to be a national pilot for the digitisation of Medical Records.  Scanning these paper based records and making them digital will enable better utilisation of space, creating more clinical space, staff areas, multi team space and video hubs, removing the need for some practices to build extensions. In addition it will also make your record more easily and speedily accessible to clinical staff within your practice.

 

Your complete GP medical record will be digital and stored in a secure cloud based clinical system (only accessible by your GP practice) with the paper based records being securely destroyed following BS EN 15713:2009 Secure destruction of confidential material.  Your GP will still be able to access your records easily within this system. The scanning and destruction of the paper records will follow strict data protection guidelines adhered to by the NHS. As with paper based records, digital records are stored for the durations specified in the Records Management Codes of Practice for Health and Social Care. For GP patient records, this states that they may be destroyed 10 years after the patient’s death if they are no longer needed.

If you wish to discuss the scheme, please inform the Practice direct either by letter or via e-mail mbccg.liverpoolhousesurgery@nhs.net

 

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

You can get help online or on the phone and the service is available 24 hours a day, 7 days a week.

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

To get help from NHS 111, you can:

  • go to 111.nhs.uk (for people aged 5 and over only)

  • call 111

For more information about NHS 111, go to  https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/

Mission Statement

 

  • To provide high quality, safe, professions Primary Health Care General Practice services to our patients in a clean, suitably equipped and safe environment.
  • To treat all patients and staff with dignity, respect and honesty
  • To work in partnership with our patients, their families and carers towards a positive experience and understanding, involving them in decision making about their treatment and care
  • To act with integrity and complete confidentiality and ensure robust information governance systems
  • To be a learning organisation that continually improves what we are able to offer patients and maintain good standards of clinical governance
  • To encourage our patients to communicate with us by talking to us, participating in surveys, and feeding back on the services that we offer
  • To ensure all staff have the competency and motivation to deliver the required standards of care and that all members of the team have the right skills and training to carry out their duties competently

 

(Site updated 18/08/2022)
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