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As you are probably aware, this year will be a very challenging year for delivering the

flu vaccine programme. Flu is a serious and potentially life threatening infection and it

Is highly recommended you are vaccinated against it.


This year’s flu clinics will be run differently to usual ensuring the clinic is managed in a safe environment for patients to attend.  


We have organised a drive through facility which will be held at BAE’s Waterfront Car Park on Barrow Island. This facility is also for patients getting public transport / arriving on foot as well as those using their own vehicles.


Please be assured that we will be operating the drive through in a socially distanced vehicle queuing system. You will receive your vaccination in your vehicle by one of our Nurses/Health Care Assistants.


We will shortly be sending letters out to patients to invite them to telephone the surgery to book their appointment. This letter will contain directions to the drive through clinic and what to do on arrival. Printed on the letter is a barcode which is unique to you therefore it is extremely important that you keep this letter safe and bring along to your appointment at the drive through facility. Your barcode will be scanned on entry, without this you will be unable to have your vaccination.


Vaccination will not be available outside of these clinics. For patients who don’t drive or own a vehicle please see additional information in your letter.


The first invitation letters will be sent to ‘high risk’ patients. Please do not telephone the surgery to book your flu vaccine appointment until you have received your invitation letter.


We hope you will support the surgery with this facility. It is a new concept not only for our patients but for all our staff. We believe this is the best solution to minimise the risk of COVID-19. Your health and safety is our utmost priority.



Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then.

This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.



Privacy Notice - update COVID 19

‘General Practice Extraction Service (GPES) Data for Pandemic Planning and Research (COVID-19)

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. A General Practice Transparency Notice which supplements our main practice privacy notice can be found here.’

Liverpool House Surgery is committed to protecting your personal information. In the fight against this global pandemic we are currently working with all of our partners in Health and Social Care to ensure information is shared with the right people at the right time to ensure you receive the best possible care.


Data Protection rules will not hinder the sharing of personal information during these unprecedented times and we will continue to process information in accordance with national law and GDPR.


The processing of personal information relating to this is necessary for reasons of planning and providing health and social care to both individual data subjects and is in the substantial public interest in the area of public health and specifically to support the control of an epidemic. For more detailed information regarding the lawful basis to undertake these activities please see the links below:




Medical Records


Lancashire and South Cumbria has been chosen by NHS England to be a national pilot for the digitisation of Medical Records.  Scanning these paper based records and making them digital will enable better utilisation of space, creating more clinical space, staff areas, multi team space and video hubs, removing the need for some practices to build extensions. In addition it will also make your record more easily and speedily accessible to clinical staff within your practice.


Your complete GP medical record will be digital and stored in a secure cloud based clinical system (only accessible by your GP practice) with the paper based records being securely destroyed following BS EN 15713:2009 Secure destruction of confidential material.  Your GP will still be able to access your records easily within this system. The scanning and destruction of the paper records will follow strict data protection guidelines adhered to by the NHS. As with paper based records, digital records are stored for the durations specified in the Records Management Codes of Practice for Health and Social Care. For GP patient records, this states that they may be destroyed 10 years after the patient’s death if they are no longer needed.

If you wish to discuss the scheme, please inform the Practice direct either by letter or via e-mail


NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

You can get help online or on the phone and the service is available 24 hours a day, 7 days a week.

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

To get help from NHS 111, you can:

  • go to (for people aged 5 and over only)

  • call 111

For more information about NHS 111, go to


(Site updated 09/09/2020)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website