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Patient Access

Online Appointments,  Repeat Prescriptions and Access to Medical Records 

We are delighted to be able to offer you the facility to book, cancel and confirm  appointments with your doctor online, also to order your repeat prescriptions with ease as your up to date prescription list appears online for you.  You just need to tick the relevant repeat medication you require. You can also request certain information regarding your medical records including immunisation history, allergies and alerts .To register for this service just follow the simple steps below.


    • You need to visit Liverpool House Surgery in person with photo identification e.g. a passport or a photo driving licence to request access to "Patient Access" .  Before giving access to any online service, NHS England recommends that you verify the identity of the requestor and ensure they understand their role in keeping personal information secure

    • A very simple registration form will need to be completed and signed and a copy will scanned into your records.

    • Your request for Patient Access will be processed and your details printed within a few minutes. (Please note if you are a new patient this process may take up to a week).

    • Once you have your registration letter from us you can use the link below to access the Patient Access site  where you can register, commence booking appointments, order prescriptions and access your summary information (immunisations, allergies and alerts). 

This will take you to Patient Access website.  Click onto the green "Register" box and just follow the instructions using the details you have received from Liverpool House Surgery.


If you have any concerns or queries using this site please do not hesitate to contact us.

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