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Practice Management

Sarah Millard Practice Manager

Sarah has worked at the practice for over 20 years and took over the post of Practice Manager in December 2014.

Sarah and all the reception staff, are available for help and advice about any administrative or non-medical aspect of your health treatment. They are bound by the same rules of confidentiality as the Doctors.

Louise Knagg     Reception Manager / Medicines Manager

Louise has worked at the practice since 2008.  She manages the reception and admin team, and also works as Medicines Manager for the practice.  If you have any queries regarding appointments, patient access, medication queries or prescriptions then please contact Louise.


Janet Shields, Carrie Hutton, Aileen Duignan, Rachel Wheeler, Charlotte Stamper & Hayley Wilson

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

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